Modern service delivery powered by HEAT – designed to meet your need today and tomorrow

Ivanti Service Manager Powered by Heat Managing IT services today has rarely been more challenging, and your users expect a lot from you. With Ivanti®Service Manager, you gain a proven, robust IT service management solution that transforms help desks and support teams into strategic business enablers. Optimized for the cloud but available on-premises, this fully multi-tenant solution improves day-to-day operations and helps IT teams achieve world-class service management capabilities for IT and for other business departments.

Designed to meet your needs today and tomorrow Whether you’re looking for an ITSM, IT help desk / support ticket solution or need to perform more advanced ITIL service management processes, Ivanti Service Manager solution is designed and packaged to easily scale and adapt to meet your specific business needs.

Increasing User Engagement and Satisfaction

Here are reasons why your customer needs ITSM

  • Self Service
  • Service Catalog

  • Knowledge Search
  • Mobile Aware
  • 24 x 7

Why Need to Modernize ITMS?

32 %

IT user/customer satisfaction

30 %

Value of IT to the business

35 %

IT’s contribution to business strategy

How ITSM Powered By Heat Help You?

Here we have Service Management Tools that are powered by Heat, from Release Management to Incident Management tools.


Easy to use incident management which handles ticket in any channel to keep users productive
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Get the comprehensive functionality you need in the ultimate ITIL Service Management Solution
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  • Improve customer satisfaction with increased first call resolution rates and better call handling
  • Add Problem, Change and Configuration Management to ensure high service availability & quality

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Contact us and we’ll put together a solution just for you!