As one of the best and well-known start-up companies, OLX.co.id faces big challenge to ensure their Information Technology (IT) can always available to support the high business operation. Therefore OLX.co.id does partnership with NPP to do Local Maintenance Support for OLX.co.id IT to make sure the IT runs well with zero or minimal down time.
Project Maintenance Support Kick Off Meeting at OLX.co.id was held on 10 May 2019. In this project NPP delivers local support for their servers and storages.
Olx.co.id entrusts Niagaprima Paramitra to run this project due to NPP’s expertise and experiences, as well as high commitment to meet SLA.
In this Kick Off Meeting, both OLX.co.id and NPP agree on some crucial points, which are:
- List of peripherals
- Service Level Agreement
- Scope and out of scope
- Contact center
- Problem report procedure
- Support team
NPP commits to providing the best services that can satisfy OLX.co.id.
For more information about NPP Maintenance Support Services, please contact at tel. no. 021 – 29678261 or try our free consultation at: https://npp-asia.com/contact